aq66 — Privacy Policy

1 Introduction

Aq66 is a trusted online gaming platform for players in Bangladesh. We believe privacy is a fundamental right for every player. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

This Policy applies to all aq66 services, the website (https://aq66.win), and mobile apps. Whether you are registering, playing a game, or contacting customer support, this Privacy Policy ensures your data is protected at every step.

We follow applicable data protection laws in Bangladesh as well as international best practices. If you feel your privacy has been compromised, contact us — we will treat it as our highest priority.

2 What Data We Collect

Aq66 only collects data necessary to provide its services. A breakdown of the types of data collected is provided below:

a) Information provided at registration:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form)
• District or division of residence

b) During KYC verification:

• National ID number or passport number
• ID document photo (stored securely)
• Selfie or live photo (if required)

c) Automatically collected data:

• IP Address & Device Type
• Browser version and operating system
• Session duration and page visit history
• Cookies & Local Storage Data

d) Financial Transaction Information:

• Deposit & Withdrawal History
• Payment method type (bKash / Nagad / Rocket)
• Transaction amount and date

3 How We Use Your Information

Aq66 uses your data for the following purposes:

Aq66 will never use your data beyond the stated purposes. Any new use of your data will require your consent in advance.

4 Cookie Policy

Aq66 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your gaming experience.

Types of Cookies We Use:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the website from functioning properly.
• Functional Cookies: These cookies remember your preferred language, game settings, and other personalized preferences.
• Analytics Cookies: We collect anonymous data to understand which pages are visited most and where issues arise.
• Marketing Cookies: These cookies are used to show you relevant offers based on your preferences. You can disable them at any time.

You can manage your cookie preferences at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some aq66 services.

5 Data Sharing & Third Parties

Aq66 never sells your personal data. Sharing is limited to the specific circumstances listed below:

• Payment Processors: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• KYC Verification Service: Limited data may be shared with licensed third-party identity verification service providers.
• Legal Authorities: Data may be shared with government authorities when required by court order or legal obligation.
• Fraud Prevention: Relevant information may be shared with authorities to assist in combating cybercrime.
• Technology Infrastructure: We work with cloud hosting and server providers under strict confidentiality agreements.

6 Data Retention Period

Aq66 does not retain your data longer than necessary. Retention periods by data type are outlined below:

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction Records: Retained for up to 7 years (in accordance with financial regulatory guidelines).
• KYC Documents: Up to 5 years after verification.
• Cookies & Session Data: Session cookies are deleted when the browser is closed; persistent cookies typically last from 30 days to 1 year.
• Support Contact: Up to 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

7 Your Privacy Rights

As an aq66 user, you have several important rights over your own data:

8 Children's Privacy

Aq66 is strictly for users aged 18 and above. We do not knowingly collect any data from individuals under 18.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

9 Security Measures

Aq66 follows the highest industry security standards to protect your data. Our security infrastructure consists of the following layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall & DDoS Protection: Advanced firewall systems prevent unauthorized access.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Password Hashing: Your password is never stored in plain text — it is secured using bcrypt hashing.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Suspicious Login Alert: If a login attempt is detected from an unfamiliar device or IP address, you will be notified via SMS.

Please keep in mind that online security is a shared responsibility. Use a strong password, never share it with anyone, and avoid logging in to aq66 over public Wi-Fi.

10 Privacy Policy Updates

Aq66 reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

• We will display a notice at the top of the website.
• We will send an SMS to your registered mobile number.
• We will notify you by email with full details (if an email address is on file).

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. Please check the "Last Updated" date at the top of this page regularly.

11 Contact Us

For any questions, complaints, or requests regarding your privacy, please contact us:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Language: Support is available in Bengali and English
• Live Chat: Click the chat button at the bottom right of the website
• For answers to common questions, visit our FAQ Page View.